Businesses deal with IT issues more frequently than you’d think. Since IT has become the core component of most business processes, the problems are even more recurrent and equally notorious. Technology leaps ahead quicker than we can resolve the issues related to it and so employees and IT personnel face different kinds of aggravating issues on a day-to-day basis. There’s no absolute solution to all the problems in the IT world mostly because there are always newer and more tedious problems to deal with each time.
No matter how experienced and capable your IT team is, technical problems are inevitable. You can never have absolute control over your software and servers, one thing or another is bound to cause some kind of struggle every now and then. But the key is to be able to identify the problems and deploy proactive measures whenever they occur to resolve them at the earliest. Here is a list of seven most common IT problems businesses are most likely to face and how to solve them:
Technology probably has the most ridiculous expiration date being replaced by newer more prominent technologies all the time. Using old and slow IT systems, when there is already better technology available, is one of the worst situations to deal with, especially for a growing business. Fortunately, the solution couldn’t be simpler. Having a managed IT team ensures that your business never has to deal with outdated technologies and can always enjoy the benefit of the resources and productivity through the latest software and solutions.
Incompetent Network Security:
The most critical and yet often overlooked element of any business would be ensuring maximum network security from intruders and hackers alike. Misuse and mishandling of data, software, and applications can cause a number of problems hindering business processes to leaking sensitive information to unauthorized personnel. When the integrity of the business is compromised, the consequences can be catastrophic. In order to avoid cyber security issues, the steps are pretty straightforward. The company must have an impenetrable firewall, a reliable data backup, and of course training your employees in security principles. Once again having Managed IT Services can help overcome all these issues.
Loss of Critical Data:
There’s no certainty as to when your applications, software, hardware, or even power equipment might desert you, usually, it happens at the most crucial times. The data that you’d been working on for hours or critical information about your customers or organization is always at risk. Protecting the data from intruders is one thing, but data can very easily get corrupted, lost due to server errors, or someone just might accidentally alter it and forget to restore it to the original version. In any case, losing critical data can be a major setback for any organization. To prevent this, the smart way is to maintain data backups updated regularly to make sure no unfortunate event can compromise important information from being lost forever.
Corporate emails are the primary targets of many hackers and cybercriminals. Securing networks from intruders isn’t the whole story to safeguarding the company’s IT assets. Online safety is another major issue that organizations cannot overlook. Malicious links sent over the emails with captivating taglines like,”… you’ve won some lottery” or “…your account has been hacked/ compromised because of your activities” are just gateways to more scams and risks that can threaten not only the end-user’s device but the entire corporate network if the security measures aren’t appropriate. Similarly, access to malicious websites and URLs can also be potentially harmful to the company.
The company’s network should restrict access to these detrimental websites and email servers need to be made more secure to prevent employees from receiving scam emails.
Hardware and Software Failures:
System failures and bugs on software that disrupts the operation of a business can be extremely frustrating. You restart your application, then restart your device, then try going back to default settings hoping something will eventually work but alas! Until the issue is fixed, you will have to halt your operation, cursing the IT guy in charge and panicking that your deadline is getting even closer. Technology isn’t always straightforward. Bugs, errors, and system failures can indeed happen without any warning at any time regardless of how robust the system is. You’ll either have to upgrade your devices and applications, subject them to regular updates and maintenance, and have a dedicated team entrusted to run everything smoothly all the time. Or the easier option is to simply outsource the IT tasks to a specialized service provider and enjoy all the benefits of a smoothly running framework with zero hassle.
Lack of Experienced Personnel:
If you outsource your IT requirements to a third-party service provider, the burden and inconvenience of mending IT issues and fulfilling complicated requirements are no longer on the in-house team. However, this does not mean you can eliminate the IT department of your organization entirely. The idea is to leave the mundane and intricate tasks to the dedicated service providers but still have a proficient task force in-house to look into confidential matters. Not only that, internal teams can better define the IT requirements that Managed IT services will fulfill and monitor/ audit the services being received. However, many companies might be understaffed when it comes to a fully qualified IT workforce. In order to define innovative ideas and requirements, a company will need qualified and capable people working for them. For this, either the existing employees must be regularly trained to keep them up to date or the hiring process could have a better screening process to seek decent employees for the long run.
Lack of a Proper IT Plan:
IT planning is absolutely crucial to define the requirements, formulate a proper business recovery plan in case of disasters or security breaches, proper utilization of the IT assets, and also come up with innovative solutions to improve business processes. Without proper planning and management, everything is bound to fall apart. Careful considerations and planning is a responsibility shouldered by the management team of the business. They’re the ones who should constantly be in touch with both the service vendors and the in-house workforce to devise the appropriate plans and regularly exercise these plans as well.
Managed IT services can prove to be an all-in-one solution to most if not all the IT problems businesses are likely to face during the service lifetime. Browse through the services we offer and get your customized plan today.